A cost centre is a department, function, location or activity within a business to which costs can be identified and allocated. Cost centres do not directly generate revenue; instead, they are used in management accounting to track where money is being spent, control budgets and hold managers accountable for the costs under their control.

Every UK business above a certain size uses cost centres in some form. Even sole traders may informally separate costs by activity. For limited companies, formal cost centre structures underpin internal reporting, budgeting and performance management.

How Cost Centres Work

Each cost centre is assigned a unique code in the accounting system. When an expense is recorded, it is tagged to the relevant cost centre. This allows the business to produce reports showing the total cost of running each department or function.

Example Structure

Cost centre codeDescriptionManager
CC100Sales departmentSales director
CC200MarketingMarketing manager
CC300Finance and accountingFinance director
CC400Human resourcesHR manager
CC500IT and systemsIT manager
CC600Warehouse and logisticsOperations manager
CC700Customer serviceCustomer service lead

Types of Cost Centre

Production Cost Centres

These are directly involved in manufacturing or delivering the product or service. In a manufacturing business, each production line or workshop may be a separate cost centre.

Service Cost Centres

These support the business but do not produce output directly. Examples include finance, HR, IT and facilities management. The costs of service cost centres are typically reallocated to production cost centres for full cost analysis.

Personal Cost Centres

Some businesses create cost centres around individual managers or teams, particularly in professional services firms where each partner or team leader controls a distinct budget.

Location-Based Cost Centres

Businesses with multiple sites may create cost centres for each physical location, enabling comparison of operating costs across branches, offices or warehouses.

Costs Allocated to Cost Centres

Direct Costs

These are costs that can be traced directly to a specific cost centre without any allocation:

Cost typeExample
Staff salariesEmployees working exclusively in one department
Direct materialsSupplies used by a specific team
Department-specific subscriptionsSoftware licences used only by one team
Travel costsTravel expenses of a specific department’s staff

Indirect Costs (Overheads)

Overheads shared across multiple cost centres must be apportioned using a fair basis:

OverheadTypical apportionment basis
Rent and ratesFloor area occupied
Electricity and heatingFloor area or metered usage
Building insuranceFloor area
Depreciation of shared equipmentUsage hours or headcount
IT infrastructure costsNumber of users or devices
Cleaning and maintenanceFloor area
Canteen costsNumber of employees

Cost Centre Reporting

Monthly Cost Centre Report

A typical monthly report compares actual costs against the budget for each cost centre:

Expense lineBudget (£)Actual (£)Variance (£)Variance (%)
Staff costs45,00046,200(1,200)-2.7%
Office supplies2,0001,8501507.5%
Travel3,5004,100(600)-17.1%
Software licences1,2001,20000%
Training1,50080070046.7%
Total53,20054,150(950)-1.8%

Negative variances (shown in brackets) indicate overspending. The cost centre manager is expected to explain material variances and take corrective action where needed.

Variance Analysis

Effective cost centre management requires investigating variances rather than simply noting them:

  • Volume variances: Did the department handle more work than planned?
  • Price variances: Did input costs rise unexpectedly?
  • Efficiency variances: Was the department less productive than expected?
  • One-off items: Was there a non-recurring cost that distorts the comparison?

Reallocation of Service Cost Centre Costs

For businesses that need to understand the full cost of production, service cost centre costs are reallocated to production cost centres. Common methods include:

MethodHow it works
Direct allocationEach service cost centre’s costs are shared among production cost centres based on a single allocation base
Step-down methodService cost centres are allocated sequentially, with each allocation including costs received from previously allocated service centres
Reciprocal methodRecognises that service cost centres serve each other (e.g., IT supports HR, and HR recruits for IT) using simultaneous equations

Step-Down Example

Service cost centreTotal cost (£)Allocation basisAllocated to
Facilities60,000Floor areaAll departments
IT80,000Number of usersAll departments except Facilities
HR40,000HeadcountProduction departments only

Cost Centres vs Profit Centres

FeatureCost centreProfit centre
Revenue trackedNoYes
Costs trackedYesYes
Manager accountable forCosts onlyBoth revenue and costs
Performance measureBudget adherenceProfit or contribution
ExamplesFinance, HR, ITSales region, product line, branch

A profit centre is responsible for both revenue and costs, making its manager accountable for the contribution or profit generated. Cost centres focus solely on cost control.

Cost Centres in the Accounting System

Most UK accounting software packages support cost centre tracking through:

  • Tracking categories (Xero)
  • Classes or departments (QuickBooks)
  • Dimensions (Sage and other mid-market packages)
  • Cost centre fields in enterprise ERP systems

Transactions are tagged at the point of entry, and reports can be filtered or grouped by cost centre at any time.

Setting Up Cost Centres

When designing a cost centre structure, consider:

  • Granularity: Too many cost centres create administrative overhead; too few reduce the value of the reporting
  • Controllability: Each cost centre should contain only costs that the responsible manager can influence
  • Consistency: The structure should remain stable over time to allow meaningful period-on-period comparison
  • Alignment: Cost centres should reflect the organisational structure and reporting lines

A well-designed cost centre structure gives management visibility into where money is being spent and provides the foundation for meaningful budgeting, forecasting and performance management.