The UK government provides a range of employment support schemes to help businesses manage workforce costs during economic disruption, support hiring and meet statutory obligations. While the Coronavirus Job Retention Scheme (CJRS) — commonly known as furlough — ended on 30 September 2021, its impact on payroll processing and compliance remains relevant for employers dealing with HMRC enquiries, corrections and record-keeping. Alongside legacy furlough obligations, several ongoing support mechanisms continue to operate through the PAYE payroll system.

Coronavirus Job Retention Scheme (Furlough)

Overview

The CJRS ran from March 2020 to 30 September 2021 and allowed employers to claim government grants covering a proportion of furloughed employees’ wages. At its peak, the scheme supported over 11 million jobs.

Key Features

PeriodGovernment ContributionEmployer ContributionEmployee Received
March–July 202080% of wages (up to £2,500/month)Employer NICs and pension only80% of normal pay
August–September 2020Tapering from 80% to 70%Increasing from NICs/pension to 10%+ of wages80% of normal pay
November 2020–June 202180% of wages (up to £2,500/month)Employer NICs and pension only80% of normal pay
July 202170% (up to £2,187.50/month)10% of wages + NICs/pension80% of normal pay
August–September 202160% (up to £1,875/month)20% of wages + NICs/pension80% of normal pay

Ongoing Compliance

Although the scheme is closed, employers must retain furlough-related records because:

  • HMRC compliance checks can be carried out until March 2026 for claims made under CJRS
  • Employers who overclaimed must repay the excess — voluntary disclosure reduces the risk of penalties
  • Records must be kept for 6 years, including calculations of claim amounts, employee agreements to furlough and evidence of reduced working hours for flexible furlough claims

Common HMRC Enquiry Areas

  • Employees who continued to work while furloughed (not permitted under full furlough)
  • Incorrect calculation of reference pay (the baseline for 80% claims)
  • Claims for employees who had already been given notice of redundancy
  • Failure to include furlough pay in holiday pay calculations
  • Overclaims not voluntarily repaid

Statutory Payment Recovery

Employers can recover certain statutory payments from HMRC through the payroll system:

Statutory Sick Pay

Employers are generally responsible for the full cost of Statutory Sick Pay (£116.75 per week in 2024/25). However, the temporary SSP Rebate Scheme operated during the pandemic (for COVID-related absences up to 2 weeks). This scheme is now closed, but standard SSP obligations continue.

SSP DetailCurrent Position
Who paysEmployer — no recovery from HMRC
Rate (2024/25)£116.75 per week
Waiting days3 qualifying days before SSP starts
Maximum duration28 weeks
Small employer thresholdNo small employer relief currently in force

Statutory Maternity, Paternity and Shared Parental Pay

Employers can recover statutory maternity, paternity, adoption and shared parental pay from HMRC:

Employer SizeRecovery Rate
Small employers (total NIC liability ≤ £45,000 in qualifying year)103% (100% + 3% compensation)
All other employers92%

Recovery is made by offsetting the statutory payment against the employer’s PAYE and NIC liability each month. The offset is reported on the Employer Payment Summary (EPS) through RTI.

Employment Allowance

The Employment Allowance reduces an eligible employer’s Class 1 NIC liability by up to £5,000 per year. This ongoing relief is claimed through the EPS and applied automatically against monthly PAYE liabilities. For full details, see the Employment Allowance guidance.

FeatureDetail
Maximum annual reduction£5,000
EligibilityEmployer NIC liability under £100,000 in previous tax year
Excluded employersSingle-director companies with no other employees, public bodies, those carrying out functions of a public nature
How to claimTick the Employment Allowance indicator on the EPS at the start of the tax year

Kickstart Scheme (Closed)

The Kickstart Scheme ran from September 2020 to March 2022 and funded 6-month work placements for 16–24-year-olds on Universal Credit. The government paid:

  • 100% of the National Minimum Wage for 25 hours per week
  • Associated employer NICs
  • Employer minimum pension contributions
  • A £1,500 setup grant per placement for training and support

Although closed, employers who participated must retain records of placements and payments received.

Other Current Support

Apprenticeship Funding

Employers not paying the Apprenticeship Levy can receive government co-investment covering 95% of apprenticeship training costs. Small employers with fewer than 50 staff may receive 100% funding for apprentices aged 16–18. Additional incentive payments of £1,000 are available for employers hiring apprentices aged 16–18 or aged 19–24 with an Education, Health and Care Plan.

Disabled Workers Support

  • Access to Work — government grants covering practical support for disabled employees (specialist equipment, travel costs, support workers), with no impact on the employer’s payroll tax position
  • Disability Confident scheme — voluntary employer accreditation demonstrating commitment to disabled employees

Redundancy Support

When making 20 or more redundancies, employers must notify the Redundancy Payments Service using form HR1. If an employer becomes insolvent, the government’s National Insurance Fund covers statutory redundancy pay, unpaid wages (up to 8 weeks), holiday pay (up to 6 weeks) and notice pay (up to 12 weeks) for affected employees.

Accounting for Government Support

Government grants and statutory payment recoveries are recorded in the employer’s accounts:

ItemAccounting Treatment
Statutory pay recoveryOffset against PAYE liability — reduces the cash payment to HMRC
Employment AllowanceReduces employer NIC expense
Government grants (e.g. CJRS, Kickstart)Recognised as income when entitlement conditions are met
Overclaimed grantsLiability — repay to HMRC with any penalties

Payroll System Requirements

For ongoing government support schemes, the PAYE payroll system must be configured to:

  • Track statutory payments (SMP, SPP, SAP, ShPP, SSP) and calculate recovery amounts
  • Report recoveries on the EPS each month
  • Apply the Employment Allowance against employer NIC liabilities
  • Maintain an audit trail of all claims, recoveries and offsets for HMRC compliance checks
  • Flag furlough-related data for the retention period if the employer used CJRS